Training Programs - Soft Skills & Sales

We at ‘Drishti Centre for Excellence’ truly believe in delivering quality training programs that have a direct & positive impact on client’s business objectives.

We are Leaders in Training in the field of soft skills, sales and customer service. We leverage our industry expertise in training interventions and provide customized ‘Learning and Development’ solutions to organizations in the above areas. We are especially acknowledged for utilizing the proven change management tools of ‘NeuroLeadership’ (Usage of neuroscience to improve Leadership traits) and ‘NeuroLinguistic Programming’ (NLP), (For details ‘kindly click here‘) in our training programs which inculcates irreversible positive changes in ‘Thinking and Behavior’, which provides cutting edge to successful organizations.

We will partner with you to design, develop and deliver training programs with the required impetus and impact. Our experiential training programs are based on sound adult learning principles and have successfully addressed a wide range of workplace issues and challenges.

Learning Process Of Training Programs

 

List of Training Programs

Soft Skills & Behavioral Programs

These soft skills programs are customized to encompass integral training viz,

  • Positive Thinking and Attitudinal Transformation
  • Goalsetting and Performance Management
  • Planning and Organizing-Time Management
  • Stress Management
  • Effective Communication Skills
  • Effective Presentation Skills
  • Public Speaking
  • Interpersonal, Assertiveness and Influence Skills
  • Business Communication
  • Corporate Etiquette and Grooming
  • Image Management
  • Telephone and Email Etiquette
  • Meeting Management
  • How to get Work Done and Driving Results
  • Strategic thinking
  • Leadership and Self Development
  • Situational Leadership
  • Team building
  • Managerial Effectiveness
  • Conflict Management
  • Change Management
  • Creativity and Innovation
  • Creative Problem Solving and Decision Making
  • Art of Delegation
  • Coaching and Mentoring
  • Effective Negotiation Skills
  • Brand Management
  • Emotional Excellence
  • Work Life Balance
  • Train the Trainer
  • Project Management
  • Executive presence

Sales Programs

These cover all aspects of Sales related programs and can be customized viz.,

  • Basic Selling Skills
  • Advanced Selling Skills
  • Customer Focus
  • Customer Relationship Management
  • Service Effectiveness
  • Tele – marketing/sales
  • Marketing & Advertising
  • Retail Management
  • Visual Merchandising
  • Consultative Selling, The Sales Burger, Benefit selling
  • Telecom – Product, Process, Sales & Customer Service training

Keynote Address

Are you planning your Leadership retreat, annual conference, breakout session or any other event to inspire a group? We can deliver motivating keynote address to the targeted group. Kickstart your events and Executive meetings on a backdrop of inspiration, enhanced thinking, enthusiasm and high energy, with sure takeaways. Your employees will be inspired, challenged, much wiser and raring to go.

We deliver keynote speeches on Leadership, Motivation, Team work and engagement, Positive thinking, Commitment to organizational goals, Thriving in times of change, Neuroscience learnings to skyrocket effectiveness, performance and productivity, Building rapport and trust by utilizing Neuro Linguistic Programming (NLP) techniques, Thinking differently, Interactive Communication, Stress management & other soft skill topics, etc.

The time format for the speeches is typically 1 hr to 4 hrs. The keynote address will be fully customized to your requirements. We will masterfully incorporate your issues and challenges in the speech so as to meet the organizational objectives in a very engaging manner. It’s our focussed aim to make your event a resounding success, to be remembered by all.

Why Choose Us- The ‘Drishti’ Advantage

1. Our Trainers have proven expertise in understanding and delivering need based learning programs, and are well versed in adult learning principles. We provide self empowerment to the participants through experiential training. We facilitate development of knowledge, skills, attitude and competencies that is hard wired in consonance with the organizational vision. Thus, the outcome of every training program are met with huge success, satisfaction and encourages clients to engage us on long term basis.

2. We are actively involved in making a positive and tangible impact in the organizations. We will partner with you in all the Learning & Development interventions and will create Leaders at every level of the organization. Our interventions create a lot of value for our clients and give them a competitive edge. Our Trainers have facilitated interventions from Fortune 100 companies to Small and Medium Enterprises (SMEs), across industries.

3. In addition to our philosophy and process, we strive for the following, in our development interventions:

(i) Raise emotional intelligence – The way we act and react at workplace has lot to do on what we achieve. Understanding and controlling one’s emotions, feelings and behavior as also empathy, assertiveness, inner discipline and adaptability are indicators of success, at workplace. This positively affects relationships, achievements of goals and bottom line profits

(ii) Leadership Traits viz., self awareness, awareness of others, insight, ownership, walking the talk, decision making, influence skills, relationship building, besides others

(iii) Accountability, Ownership, Commitment and Teamwork is also our focus so that we have confident, passionate and performing executives

(iv) We can undertake psychometric assessments of the targeted group

(iv) We implement the proven change management tools of ‘NeuroLeadership’ ‘Neuro Linguistic Programming’ (NLP) in our Training and Executive Coaching sessions (Kindly see explanations below)

(v) Implementing best practices in the Corporate, by virtue of our team being members of various Training and Coaching forums, worldwide

Note on ‘NeuroLeadership’

‘NeuroLeadership’ encompasses improving personal and workplace effectiveness with Neuroscience, which will provide specific skills that participants can use to enhance their personal and workplace traits viz., Self awareness, awareness of others, understanding of workplace behavior & Interactions, Problem Solving and Decision Making, Influence Skills, Rapport and Relationship Building, facilitate insights to dilemmas/challenges etc. The objective of this domain is to improve Leadership effectiveness within Organizations by developing a science for Leadership and Leadership development that directly takes into account the physiology of the mind and the brain. ‘NeuroLeadership’ is about helping Managers and Leaders understand how their own and their people’s brains actually work, and how to exploit to it’s best potential. The advantage of applying ‘NeuroLeadership’ principles far outweights the conventional Leadership practiced in organizations.

Note on ‘Neuro Linguistic Programming’ (NLP)

NLP stands for Neuro-Linguistic Programming. Neuro means the way you think on a consistent basis. Linguistic refers to what you say. It entails language that we use with ourselves and with others. It is about raising awareness about patterns we use in our interactions. Programming means what you do.

The study of NLP is about how one experiences life based on thinking, beliefs, and programmed behaviors that have become a part of oneself. These patterns as they are called determine the choices that one can make and ultimately the results or success one achieves. By NLP, these processes, language and behavioural patterns can be reprogrammed and changed to create a better life experience to achieve specific goals. NLP helps to determine which of these patterns are serving and helping one in achieving goals and which ones are holding one back or sabotaging success. Once these patterns and beliefs are identified, change becomes easy.

Methodology of Training Programs

The training workshops are experiential and highly interactive so that ideas and concepts are easily grasped and transfer and retention is effective. The programs are activity based and includes exercises, role plays, case studies, lectures, assessments, analysis, powerpoint presentations, video clips, storytelling and discussions. The workshops also employs the latest innovative Corporate practices, NLP (Neuro Linguistic Programming) principles, latest findings of Neuroscience and a blend of Western and Eastern philosophy.

The workshop encourages the participants to learn and understand various aspects of their personality through experience in various activities and exercises and thus helps individuals discover their potential via a journey of self realization. At the end of workshop, the participants are facilitated to prepare ‘Personal Action Plan’, to tap their enhanced energy and motivation into results.


Testimonials

  • This is regarding ‘Leadership Skills’ workshop facilitated by Mr. Ashish Bhattacharjee. Overall the Training was very informative – pointed relevant issues and gave each participant the confidence to lead the team; also it provided the ability to identify the current limitations. The workshop was totally customized and was conducted in an exemplary manner. The participants were very engaged and enthusiastic throughout. The feedback received was extremely helpful and there were numerous takeaways from the workshop. All the objectives of the workshop were met. “It Was Empowering.” Read More

    – Ashwini Shedge

    Human Resources, Maple Digital Technology International Pvt. Ltd.

  • I have participated in many of Ashish’s training workshops for last one year or so. He is an amazing speaker, full of energy and adds lot of value to the table. I have attended many high end workshops but his style of facilitation is unique and very practical, which can be implemented rightaway. He constantly innovates himself and that is the reason it is a pleasure being in his workshops, as he always offers something new. His application of neuroscience learnings in ‘Leadership’ workshops is an icing on the cake and really mesmerizes the audience. I wish him all the luck! Read More

    – Heera Choithani

    Senior Advisor – Delivery Management, Dell

Flagship Programs

Workshop on 'Emotional Intelligence & Leadership Skills' ........ Unleash the Potential of a High Performing Organization.... Learn More

Workshop on 'Peak Performance'........The Ultimate Program to Boost Leadership & Managerial Effectiveness, Performance & Productivity... Learn More

Workshop on 'Creativity & Innovation'........Gain Unmatched Competitive Edge in the Marketplace.... Learn More

Workshop on 'Team Work'........Optimize Team Engagement & Organizational Synergy.... Learn More

Workshop on 'Effective Business Presentation Skills'........Deliver Powerful & Persuasive Business Presentations With Ease.... Learn More

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get in touch

  • Drishti Centre for Excellence
    Platina, Level 9, Block 'G', Plot C-59
    Bandra Kurla Complex
    Bandra (East)
    Mumbai - 400051, India

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  •    +91-8454906959, +91-9320770154

      +91-22-67000675

      connect@drishtiexcel.in


       

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