Conflicts are inevitable at the workplace. Conflicts undermine team work, result in long term performance issues & friction, saps energy & out of the box thinking and causes a breakdown in communication, to name a few. The ability to resolve conflicts in a positive way is an essential skill every leader should aspire to have. By learning the following four strategies and applying them to work, the management team can put many issues to rest in a way that would not incite resentment or any ill will in the employees.
Drishti Centre for Excellence
Platina, Level 9, Block 'G', Plot C-59
Bandra Kurla Complex
Mumbai - 400051, India
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